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FAQ
Frequently asked questions
FAQs: Phone Plans & Service
FAQs: Home Internet & Modems
At Limitless Data, our plans are designed for customers who prefer to use their own devices. Here's a breakdown of how our services work:
1. **Bring Your Own Device (BYOD):** We operate on a BYOD model. If you have an existing phone, we can either send you a SIM card or, if your phone supports ESIM, you can activate our service instantly without any wait.
2. **Phone Purchase:** We do not offer phones for sale. Additionally, you cannot opt for an Equipment Installment Plan (EIP) through us. Any phone you wish to use with our service must be paid for in full and unlocked before activation.
3. **Membership and Equipment Setup:** Upon joining Limitless Data, you become the owner of a membership. Note, however, that you do not own the account. We charge a one-time setup fee that includes the cost of the necessary equipment.
4. **Monthly Service Fee:** As a member, you will be responsible for paying a monthly service fee, which covers the administration of your account.
5. **Cancellation Policy:** You have the flexibility to cancel your subscription anytime without any hassle.
If you're considering switching to Limitless Data, all you need is a compatible, unlocked phone, and we’ll take care of the rest to ensure a seamless transition to our service.
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